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MM-2026-0960
Issue case detail
Customer-visible claim progress in demo mode.
Case summary
packaging issue
Status
Resolved
Priority
medium
Description
Two mangoes had bruised skin and inner cushioning was loose.
Evidence
packaging-photo-1.jpg
box-inner-layer.jpg
Case timeline
Only customer-visible notes are shown here.
customer • 6 Apr 2026
Photos attached for reference.
support employee • 6 Apr 2026
We reviewed the photos and escalated to QC.